Kudos to ACS OnDemand
During our recent outage Dean Lisenby and the Team at ACS came thru for us again.
I contacted Dean after hours to alert him to our outage and asked how ACS could help us have access to our data quickly in a read only format. I quickly received a text message that he would contact me after his kids went to bed… (Family First for sure!) I received another text message about 25 minutes later asking which back we wanted to use and then another text message 10 minutes later saying to check my email.
The email gave me 5 user names and passwords to access our data via the ACS OnDemand system. Dean had recovered our latest backup and we were able to access the data.
We were able to communicate to our staff which users had access and how to use the system by the next morning.
We elected to just use this installation as a reference, since our plan was to bring the production database and server back online as soon as the hardware was repaired.
Even though it might have appeared as minor to bring us online for just a day with data from a backup that we weren’t going to keep ACS made this a priority.
Thanks ACS! And Thanks to Stacy Kennedy; Mark Williams; Darlene Winborne; Sylvia Watts and Dean Lisenby!
Knowing now that this option is rock solid and so quick to implement I am adding this as part of our DR Planning in the future. My only complaint would be to deploy this solution to all our staff would be fairly cumbersome… but then hopefully the next time anything like this happens we will have AccessACS out of testing and into production.
Way to go Dean and team! This is one of the many amazing stories of the crew over at ACS. They care about the ministry of the church. Thanks for sharing Jason!