Latest Speet Tests
I have complained recently about the service from Comcast… and I think its only fair to complain when it takes 2.5 months to get a couple of static addresses processed… but a new contact, Mohammad has called me several times this week and is putting our install closer to the top of their list… and we get to be the guinea pig on their corporate roll-out with multiple IPs in our area… I have to say Mohammad has been a great support person, and has gone the extra mile to get things moving in the right direction… and apologized about 8 times about how long it has taken… that goes along way in my book. If a vendor can say they screwed up and apologize that can go along way…
I have to say if they keep the bandwidth speeds improving like I have seen at home over the past few days I can put up with a little lacking customer service. The speed seemed to be up a bit tonight but I didn’t expect to see the connection at 10mb faster than normal.
Keep the love coming comcast!!!