MinistryTech Session 4
Jeff Hook
CEO, Fellowship Technologies
What is IT Strategy?
Information Technology – why is the tech in place in the first place?
If you are HERE… where are you wanting to be?> What is the Plan
- Involve as many people as possible in the PLANNING.
IT Strategy should be a reflection of your church’s overall strategy!
Shouldn’t the ’systems’ reflect the customer?
Who is the IT Customer?
If you are a ‘high tech’ church and you use paper check in what are you communicating the customer?

Is IT supporting the Facilities, Ministries and Staff by providing information in a usable format?
IS IT a value or a cost?
Data is not just Data.
What can you do now?
Give thyself a promotion… think like your boss should think.
Engage in Ministries
Document requirements and processes
Begin to measure congregant engagement
Identify and report on congregation segmentation
Enhance congregant experience: convenience/security
Improve staff/volunteer efficiency and accountability
Develop self-service congregant/member applications
Outsource non-core competency items
Thoughts:
- How does the Strategy of the Information Technology at Northwoods reflect E4?
- Is IT helping or hurting the E4 Strategy?
- If we are seeking to be the church of tomorrow, are we positioning our staff to succeed with the tools that will help them be the leaders of tomorrow?
- How involved is IT in the functions of ministries
- A lot of similarities between John and Jeff’s sessions…